We're Hiring — 4 Roles Open

Help us build
India's AI Social Brain.

Small team. Big ambitions. We're looking for 4 sharp people to join us at the ground floor of something India hasn't seen before.

Why Join Us

Built for people who build things

Competitive Pay

Market salaries + future ESOP. We share the upside with early team.

Remote-First

Work from anywhere in India. Optional hubs in Bengaluru & Delhi NCR.

Health Cover

₹5L insurance for you + family from Day 1. No waiting period.

Learning Budget

₹50K/year for courses, books, and conferences. No approvals needed.

MacBook + Setup

Latest MacBook Pro + ₹15K one-time home office setup budget.

Flexible Hours

Async-first culture. We measure outcomes, not clock-in time.

Open Positions

4 roles. Real ownership. Day one.

Click any role to see full details and apply. CV upload saves as PDF automatically.

Customer Relation Manager
Remote / Hybrid India Full-time ₹4L – ₹8L per annum
Operations
"Be the voice India hears first."

You will be the primary relationship owner between SocialAssist and our users — onboarding new customers, resolving issues proactively, gathering feedback, and turning satisfied users into lifelong advocates. This is a high-ownership, high-empathy role.

What You'll Do
  • Own onboarding calls for new Pro and Enterprise customers
  • Handle support escalations via email, chat, and video calls
  • Maintain a healthy NPS score and track churn signals proactively
  • Conduct regular check-ins with key accounts and document insights
  • Work with the product team to relay user feedback into roadmap items
  • Build and maintain a knowledge base and help documentation
You Bring
Excellent Hindi + English communication CRM tools (HubSpot / Freshdesk) Empathy & active listening Problem-solving mindset Video call confidence 1–3 yrs customer-facing experience
Nice to Have
SaaS or startup background Social media knowledge Basic data analysis
AI Engineer
Bengaluru / Remote Full-time ₹12L – ₹24L per annum
Engineering
"Build the brain behind India's social media."

You will design and ship production AI features that power SocialAssist — from the content generation engine to the smart scheduling algorithm, audience intelligence models, and auto-reply systems. You'll own the full ML lifecycle: data → model → API → monitoring.

What You'll Do
  • Design and fine-tune LLM pipelines for social media content generation
  • Build and maintain the smart scheduling prediction model
  • Develop the audience intelligence and content recommendation engine
  • Integrate OpenAI, Anthropic, and open-source models via robust APIs
  • Implement RAG pipelines for brand-voice personalization
  • Monitor model performance, hallucination rates, and latency in production
You Bring
Python (3+ yrs) OpenAI / Anthropic API LangChain or LlamaIndex Vector databases (Pinecone / Weaviate) REST API design Basic MLOps (Docker, FastAPI)
Nice to Have
Fine-tuning experience (LoRA, PEFT) Social media domain knowledge PHP / Laravel for integration
Prompt Designer
Remote Full-time ₹8L – ₹16L per annum
AI
"Words that make AI work like magic."

This is a rare, creative-meets-technical role. You'll craft, test, and optimize the prompts that power every AI feature in SocialAssist — from caption generation to campaign briefs to audience insights. You think in systems, obsess over output quality, and understand how LLMs actually behave under the hood.

What You'll Do
  • Own the prompt library powering all AI-generated content features
  • Design multi-step prompt chains for complex tasks (campaign designer, brand voice training)
  • A/B test prompt variations and measure output quality metrics
  • Build evaluation frameworks to score AI output for tone, accuracy, and relevance
  • Collaborate with AI Engineers to implement prompts at scale
  • Document prompt patterns and maintain internal prompt engineering guidelines
You Bring
Deep knowledge of GPT-4, Claude, Gemini behavior Prompt engineering patterns (CoT, few-shot, ReAct) Strong written English + Hindi Analytical thinking Basic Python for testing Portfolio of AI prompt work
Nice to Have
Social media copywriting background Linguistics or creative writing background Experience with evals (RAGAS, LangSmith)
Data Scientist
Remote / Bengaluru Full-time ₹10L – ₹20L per annum
Data
"Turn social data into superpowers."

You'll mine millions of social media posts, engagement signals, and user behaviour patterns to generate insights that make SocialAssist smarter — and its users more successful. From building the "best time to post" engine to detecting content virality signals, you'll own data-driven decisions across the product.

What You'll Do
  • Analyze social media engagement data across 50+ platforms to find patterns
  • Build and maintain the "best time to post" prediction model per account
  • Develop virality and content performance scoring algorithms
  • Create user segmentation models for audience intelligence features
  • Build internal dashboards and data pipelines (Metabase, dbt, BigQuery)
  • Work with PM & AI teams to translate data insights into product features
You Bring
Python (Pandas, NumPy, scikit-learn) SQL (complex queries, CTEs, window functions) Statistical analysis & experimentation Data visualization (Matplotlib, Seaborn, Plotly) 2+ yrs professional experience Jupyter + Git workflow
Nice to Have
Social media domain data experience Time-series forecasting BigQuery / Snowflake NLP basics
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